The Information We Collect About You
The types of personal information collected will depend on what services or products you use or acquire. This may include your name and address, identification number, email address, contact address, contact number, credit card details and, where you have the option to comment or provide a feedback on our services or products. If you contact us, we may also keep a record of that correspondence. During consultation or in the course of providing services to you, your information such as images, treatment results and details of visit may also be collected and recorded.
How We Use Your Information
We may also use your information to send you promotional material, which you may find of interest. If you do not wish to receive further marketing and promotional materials and information from us, you may opt-out by clicking here. Your request of withdrawal will take effect within 30 days from our received date.
Storage of Data
Any personal information that we collect about customers will be kept securely in our internal database to protect against unauthorised access to or unauthorised alteration, disclosure or destruction of data. Your customer cards will be kept in designated storage area at our outlets accessible only by our authorised employees.
Please rest assured that your personal information and data will only be kept for as long as is necessary to fulfill the purpose for which it is collected as mentioned above, unless you request us to cease to hold the same. Such request may render us unable to further provide our services, information and/or promotional materials for your benefit in the future.
You may at any time request access to, make amendments to and/or obtain a copy of your personal information and data which are stored in our record. To exercise your rights, please email to our Data Protection Officer at [email protected] or click here. We will endeavour to respond to your request(s) within 14 working days after receiving the same wherever possible, but we may charge you a reasonable fee for doing so. Upon receiving the aforesaid request(s) from you, we may request you to provide personal details in order to verify your identity.